Built-In Loyalty

Turn First-Timers Into
Regulars

Native loyalty program built into your POS. No third-party apps. No per-redemption fees. Track every guest and reward your best customers automatically.

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Why Built-In Loyalty?

Third-party loyalty apps charge $50-$300/month plus per-redemption fees. We don't.

$0 Extra

Loyalty is included free in every plan. No per-redemption or per-member fees.

POS-Native

Points earn and redeem at checkout. No separate app for staff to learn.

Real Data

Guest profiles with full purchase history. Know what your regulars love.

AI Marketing

Automated campaigns triggered by behavior. Birthday rewards, win-backs, and more.

Flexible Reward Programs

Choose the structure that fits your restaurant.

Points-Based

Earn points on every dollar spent. Redeem for discounts, free items, or experiences.

  • 1 point per $1 spent (configurable)
  • Bonus point promotions
  • Tiered multipliers
  • Flexible redemption

Visit-Based

Classic punch card style. Buy 9 coffees, get the 10th free.

  • Digital punch cards
  • Item-specific programs
  • Multiple active cards
  • No physical cards needed

Tiered Programs

VIP treatment for your best customers. Bronze, Silver, Gold, Platinum.

  • Spend-based tier qualification
  • Exclusive rewards per tier
  • Annual tier reset (optional)
  • VIP experiences & perks

Cashback

Simple percentage back on every purchase. Auto-applied to next visit.

  • 5% back (configurable)
  • Auto-apply or manual redeem
  • Minimum threshold
  • Expiration rules

Know Your Guests

Every interaction builds a richer guest profile.

Unified Profiles

One profile per guest across all channels: dine-in, online, delivery, catering.

Purchase History

Full order history with dates, items, totals. See what they order most.

Preferences & Allergies

Track dietary restrictions, allergies, and favorite customizations.

Special Dates

Birthdays, anniversaries, first visit date. Trigger automated rewards.

Staff Notes

Add notes visible to servers. "Always wants extra ranch. Birthday next week."

RFM Segmentation

Auto-segment by Recency, Frequency, Monetary value. Target your best guests.

Automated Marketing Campaigns

Set it and forget it. AI handles the right message at the right time.

Birthday Rewards

Auto-send a special offer before their birthday. Redemption rates over 40%.

  • Email + SMS delivery
  • 7-day advance notice
  • Free item or discount
  • Bring a friend bonus

Win-Back Campaigns

Automatically re-engage guests who haven't visited in 30, 60, or 90 days.

  • Configurable inactivity threshold
  • Escalating offers
  • "We miss you" messaging
  • Limited-time urgency

First Visit Follow-Up

Thank new guests and invite them back with a second-visit incentive.

  • Same-day thank you
  • Review request
  • Second visit offer
  • Social follow invite

Slow Day Promotions

Fill empty tables on slow days with targeted offers to nearby guests.

  • Day-of-week targeting
  • Geo-fenced delivery
  • Happy hour specials
  • Weather-triggered offers

New Item Launches

Announce new menu items to your most engaged guests first.

  • Segment by frequency
  • Exclusive preview access
  • Feedback collection
  • Social sharing incentive

Review Requests

Ask happy customers to leave reviews on Google, Yelp, or TripAdvisor.

  • Post-visit timing
  • Satisfaction filtering
  • Direct review links
  • Thank you rewards

Make It Easy for Guests

No app downloads required. Works with phone number or email.

Phone Number Lookup

Guests just give their phone number at checkout. No card to carry.

QR Sign-Up

Table tent QR code lets guests sign up while waiting for food.

Apple/Google Wallet

Add loyalty card to mobile wallet. One tap to check balance.

SMS Updates

Text guests their points balance and available rewards after each visit.

Measure What Matters

Track loyalty ROI with built-in analytics.

Member Growth

Track sign-ups over time. See which locations and channels drive enrollment.

Redemption Rates

Monitor reward redemptions. Optimize rewards for maximum engagement.

Member vs Non-Member

Compare average check and visit frequency: loyalty members vs. non-members.

Campaign Performance

Track open rates, redemptions, and revenue from each marketing campaign.

Build Lasting Guest Relationships

Loyalty included free. No per-member fees. No redemption fees.

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